Head of IT
London / Multi-Site Role · Competitive Salary + Benefits
THE OPPORTUNITY
Join a leading entertainment and hospitality business in a senior technology leadership position. This is an opportunity to shape and execute the organisation's technology strategy, oversee critical operational systems, and drive innovation, security, and service excellence across a nationwide estate.
THE ROLE
Define and deliver the company's IT strategy, ensuring alignment with commercial objectives, operational requirements, and future growth plans.
Lead all aspects of IT operations, infrastructure, cybersecurity, service delivery, and technology governance across multiple locations.
Manage enterprise technology environments including cloud services, networks, end-user computing, business applications, and critical operational systems.
Own IT budgeting, vendor management, procurement, and technology investment decisions.
Drive cybersecurity, risk management, business continuity, and regulatory compliance initiatives.
Sponsor and oversee large-scale technology projects and transformation programmes.
Act as a trusted advisor to executive leadership, providing strategic technology guidance and performance reporting.
Lead, develop, and mentor IT teams while fostering a culture of accountability, continuous improvement, and innovation.
WHAT YOU'LL BRING
8-10+ years of progressive IT leadership experience, including several years in a senior management capacity.
Proven experience leading technology functions within regulated, customer-facing, or 24/7 operational environments.
Strong knowledge of infrastructure, cloud technologies, networking, cybersecurity, service management, and enterprise applications.
Experience managing IT budgets, suppliers, outsourced service providers, and major technology contracts.
Demonstrated success delivering technology transformation projects and business-critical initiatives.
Strong understanding of governance, risk management, compliance, and data protection frameworks.
Exceptional stakeholder management skills with the ability to engage confidently at board and executive level.
Strong commercial, analytical, and leadership capabilities combined with a hands-on approach when required.
THE PACKAGE
Competitive base salary
Company pension scheme
Life assurance cover
Employee discounts across hospitality, retail, travel, and wellbeing providers
Food and beverage discounts
Season ticket loan
Cycle to Work scheme
Employee referral bonus programme
Career development and progression opportunities
Opportunity to shape technology strategy within a highly visible leadership role
THE PROCESS
Initial Talent/HR conversation
Leadership interview with senior stakeholders
Technical and operational competency assessment
Final executive interview
Typically a 3-4 stage interview process completed within 2-5 weeks.